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Privacy Policy
If you have any questions, concerns, or requests related to your privacy, please contact us at hello@cocoon.services. By using our website and participating in our surveys, you consent to the terms outlined in this Privacy Policy.
Introduction
This Privacy Policy outlines how COCOON ("we," "us," or "our") collects, uses, discloses, and protects the personal and medical information of users ("you" or "your") accessing our website [www.cocoon.services] and participating in surveys conducted by us. We are committed to safeguarding the privacy and security of your data, especially when it involves sensitive medical information. Please read this Privacy Policy carefully to understand how we handle your data.
Data
We collect two main types of information:
A. Personal Information: This includes information that identifies you as an individual, such as your name, email address, and contact details. We may collect personal information when you interact with our website or survey, for example, when you register for an account or submit a survey response.
B. Medical Data: We collect sensitive medical data, which may include, but is not limited to, medical history, treatment information, medication details, and other health-related data. This data is collected solely for the purpose of providing medical and healthcare services or conducting health-related research.
Usage
We use the information we collect for the following purposes:
A. Providing Services: We use your personal and medical information to provide medical services, conduct surveys, and deliver healthcare-related content and information.
B. Security and Confidentiality: We take extensive measures to ensure the security and confidentiality of your medical data. This includes encryption, access controls, and regular security audits.
C. Research and Improvement: We may use de-identified and aggregated data for research and improving our services. Your personal and sensitive medical data will always be anonymized for these purposes.
Disclosure
We do not sell or rent your personal or medical information to third parties. However, we may disclose your information in the following circumstances:
A. Legal Compliance: We may disclose information when required to comply with legal obligations, such as responding to a court order or government request.
B. Service Providers: We may share your information with trusted service providers who assist us in delivering our services, subject to strict confidentiality agreements.
Choice
You have the following rights regarding your data:
A. Access: You can request access to your personal and medical information held by us.
B. Correction: You can request corrections to inaccurate or incomplete data.
C. Deletion: You can request the deletion of your data, subject to legal limitations.
Security
We employ industry-standard security measures to protect your data. However, no method of data transmission or storage is entirely secure, and we cannot guarantee absolute security.
Changes
We may update this Privacy Policy periodically to reflect changes in our practices. We will notify you of significant changes through our website or other means.